If you are on GridPane or any other server that implements Redis Caching, you may need to request that this caching protocol be turned off on your server. A known compatibility issue will cause the gh-cron.php to fire but have no trigger action, causing your funnel steps to remain in the “running now” status.

Since Groundhogg cron job’s run frequently they tend to get cached, as caching plugins or
systems think that it’s running too often and should be cached in order to reduce how often the
full cron job is taking place.

Each caching plugin or system has their own way to exclude these, so you may have to do
some research to figure out…

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If you have the AWS SES integration installed you will have to create an additional cron job for it as well.

Enter the following values into the Command setting and replace your-domain.com with the URL of your actual site.