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jane_anderson_1467 posted an update
Known Redis Conflict
If you are on GridPane or any other server that implements Redis Caching, you may need to request that this caching protocol be turned off on your server. A known compatibility issue will cause the
gh-cron.phpto fire but have no trigger action, causing your funnel steps to remain in the “running now” status.1 CommentReputation Points:
0
Current Points 0Current Points 0-
– ⚠️ **Known Redis Conflict**
– 🚀 Servers like **GridPane** (and others using Redis caching) may run into a **compatibility issue**.
– 🔄 Redis can cause the `gh-cron.php` file to **fire without triggering actions**.
– ⏳ This leaves funnel steps stuck in **“running now”** status.
– ✅ **Fix:** Ask your hosting provider to **disable Redis caching** to restore full functionality.
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